英国空管系统技术故障致逾1750架次航班取消UK Air Traffic System Glitch Cancels Over 1,750 Flights

周二的系统故障导致英国各大枢纽机场陷入混乱，大批旅客在航站楼和停机坪上滞留数小时。航空数据分析公司Cirium与Flightradar24的数据显示，周二全英进出港取消的航班数量在1,300至1,750架次之间。伦敦希斯罗机场、斯坦斯特德机场、盖特威克机场以及伯明翰和曼彻斯特机场均受到直接冲击，起飞限制同时导致进港航班受阻，部分海外航班无法按计划离港，爱尔兰等周边地区的机场也报告了运营受扰。

The operational breakdown on Tuesday left passengers stranded for hours inside terminals and on airport runways across Britain. Aviation analytics firms Cirium and Flightradar24 recorded between 1,300 and more than 1,750 flight cancellations to and from UK airports during the outage. London's Heathrow, Stansted, and Gatwick airports, alongside regional hubs in Birmingham and Manchester, absorbed the heaviest impact. Severe departure curbs restricted incoming flights and left aircraft stuck overseas, while airports in Ireland also experienced knock-on disruption.

易捷航空与英国航空在周二分别取消了200架次和超过100架次航班，瑞安航空报告其有200架次航班取消，至少15万名旅客遭遇长达八小时的延误。到周三清晨，全英仍有153至177架次航班被取消，其中大部分集中在希斯罗机场。希斯罗机场管理方建议旅客在启程前往机场前与航空公司确认航班状态，并提醒称由于各航司正在紧急重新安排错位的飞机和机组人员，航班延误将在周三全天持续。

Individual carriers felt immediate operational hits: EasyJet cancelled 200 flights, British Airways dropped more than 100, and Ryanair scrapped 200 flights with at least 150,000 of its passengers facing delays of up to eight hours. Disruption spilled directly into Wednesday morning, with tracking services reporting between 153 and 177 additional cancellations, predominantly clustered at Heathrow. Airport authorities warned that schedule recovery would take time as carriers worked through flight backlogs and repositioned displaced aircraft and flight crews.

针对周二出现的飞行处理系统瘫痪，英国国家航空交通局首席执行官马丁·罗尔夫在接受英国广播公司第四台《今日》节目采访时表示，技术团队已在现阶段排除了网络攻击的可能性，并坚信事件并非由恶意入侵引起。罗尔夫指出，NATS将就此次软件故障展开全面深入的调查，并补充称该机构在半个世纪的运营中从未见过类似事件发生过不止一次，故障原因很可能属于此前未曾遭遇的新情况。

Addressing Tuesday's air traffic system breakdown, National Air Traffic Services Chief Executive Martin Rolfe told BBC Radio 4's Today program that technical teams have ruled out a cyberattack at this stage. Rolfe stated that NATS will conduct a thorough and comprehensive investigation into the flight processing software failure. He noted that the agency has never seen the same incident occur more than once in 50 years of operations, indicating that the fault involved an unprecedented technical problem.

罗尔夫向天空新闻表示自己承担全部责任，但未透露是否考虑辞职。他在受访时强调，限制航班起降完全是为了确保空中旅客的绝对安全，机构仅在问题无法迅速解决且必须防范飞行风险时才会采取此类紧急限制措施。他同时为故障造成的延误向受波及的旅客、航空公司和机场管理方致歉，并承诺团队正在以最快速度恢复这套极其复杂的空中管理系统。

Rolfe told Sky News that he accepted full responsibility for the disruption, though he did not address whether he was considering stepping down. Defending the flight curbs, Rolfe emphasized that restricting airspace flow was necessary to protect airborne passenger safety, noting that NATS only intervenes when issues cannot be resolved quickly. Apologizing to disrupted passengers, airlines, and airports, he stressed that teams were working to restore the complex systems as rapidly as possible.

在大规模航班中断发生后，英国政府迅速对空管系统的运行稳健性展开官方问责。交通大臣海蒂·亚历山大传召NATS首席执行官马丁·罗尔夫举行正式会议，要求其当面就系统失灵的原因给出详细说明。亚历山大随后在社交媒体平台X上公开发文，表示自己正在寻求各方确保吸取此次教训，并要求必须证明支持航空业运行的基础系统能够胜任保障重任。

Following the nationwide airspace disruptions, the British government initiated direct oversight into the operational integrity of National Air Traffic Services. Transport Secretary Heidi Alexander summoned NATS Chief Executive Martin Rolfe to an urgent meeting to explain the precise sequence of technical failures. Alexander stated on social media platform X that she is demanding firm assurances from the air traffic provider that necessary lessons will be learned and that the critical systems supporting the aviation network are fully capable of performing their duties.

亚历山大定于周三就全英空中交通中断情况向议会下议院发表正式声明，预计将在演讲中向议员们明确重申网络攻击已被断然排除。与此同时，外交大臣埃德·米利班德在接受英国广播公司采访时直接表达了内阁的严肃态度，公开指出由技术故障引发的出行混乱局面令人无法接受，凸显出英国政界对空中基础设施连续受挫的高度关切。

Alexander prepared to address the House of Commons on Wednesday regarding the widespread travel chaos, where she is expected to confirm to lawmakers that cyber interference was categorically ruled out as the origin of the fault. Meanwhile, Foreign Secretary Ed Miliband articulated the cabinet's sharp displeasure during a BBC interview, describing the massive flight disruptions across Britain's airport network as frankly unacceptable.

针对空管系统出现的最新故障，英国多家廉价航空公司对NATS及其管理层提出了严厉问责。欧洲最大航空公司瑞安航空指出，这是近三年来第二次发生严重空中瘫痪事故，并再次公开要求马丁·罗尔夫辞职。瑞安航空首席运营官尼尔·麦克马洪公开指责罗尔夫再次辜负了英国旅客，敦促英国政府介入并选派具备胜任能力的人员接管机构。各家航司普遍回顾指出，2023年8月公共假日期间的计算机瘫痪曾波及70万名旅客并造成1.35亿美元的航司损失，而在2025年雷达技术故障同样引发了150架次航班取消。

Following the latest system failure, major budget airlines sharply escalated pressure on NATS and demanded immediate executive changes. Europe's largest carrier, Ryanair, pointed out that this disruption marked the second major air traffic outage within three years and reiterated its call for Martin Rolfe to step down. Ryanair Chief Operating Officer Neal McMahon accused Rolfe of having failed UK travellers once again, arguing that the British government must intervene to put competent leadership in charge. Carriers underscored a pattern of chronic technical trouble, citing the August 2023 bank holiday computer shutdown that stranded 700,000 passengers and cost airlines $135 million, followed by a radar failure in 2025 that caused 150 cancellations.

维兹航空英国公司总经理伊冯娜·莫伊尼汉同样要求对NATS进行全面重组，并直言该机构在现有模式下已经无法满足行业需求。莫伊尼汉在接受英国广播公司采访时明确呼吁罗尔夫重新考虑其职位去留，强调在连续发生三次重大失败之后，空管管理层必须承担责任并引咎离职。

Wizz Air UK Managing Director Yvonne Moynihan joined the push for structural reform, stating that NATS in its current form is not fit for purpose. Speaking to the BBC, Moynihan reiterated her call for Rolfe to reconsider his position at the agency, asserting that after three successive operational breakdowns, the leadership must face replacement.